The process management course provides techniques for analyzing processes, identifying their inputs, outputs, and activities, clarifying their interactions, and visualizing the processes using maps to make them easier to understand.
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Course Content
Business Process Fundamental Concepts
· Business Process
· Core Elements of Business Process
· Process Management
· Process Categories
· Importance of Business Processes
Essential Elements of Process
· Five key elements and other elements
· Process Element Card
Business Process Mapping
· Benefits of Process Mapping
· Types of Process Mapping
Defining Business Processes
· Process Hierarchy
· Process Definition
· Factors to Consider When Defining a Process
Workshop: Defining a Business Process
· Participants are assigned the task of establishing an example business process.
Evaluation of the Training
Who Can Participate
Managers, project managers and key users who establish process hierarchy and process maps.
Duration
1 day
Trainer
Ayşe Temiz - For more information