There are gaps between the processes related to the delivery of products and services and the actual practices of businesses.

With the Sempro Assessment and Prioritization Module, the company’s current state is analyzed; data is collected to understand existing processes and performance; gaps and areas needing improvement are identified.

During the assessment, the answers given by process owners to the questions “Who are we?”, “What do we do?”, and “How do we do it?” are reviewed. Together with the process owners, the company’s identity, products, ongoing activities, processes, and systems used are reviewed, deficiencies are identified, and tasks to resolve these are recorded along with their priorities and target completion dates.